A growing share of clients start with “who should I see?” typed into ChatGPT, Gemini, or Perplexity — not into Google. Those answers name specific practices. Someone gets recommended. Is it you?
Visibility monitoring for private practices
Someone just asked ChatGPT for a therapist in your city.
An answer came back with names on it. Earshot tells you every Monday whether yours was one of them — across connected AI providers, your website, your Business Profile, and public directory signals. One score. One fix at a time. Plain English.
First week free · payment info required · no charge until day 8
Asked this week, in a city like yours
“Can you recommend a couples therapist in Tampa? I’m paying out of pocket.”
“…well-regarded options include Bayshore Therapy Group, Marriage Solutions of Tampa, and Westshore Counseling Collective. Each offers private-pay couples sessions…”
Your practiceNot mentioned
Built by Credible by Design — the studio behind the websites of The Sanctuary of Wellness, Sol IV & Wellness, and Tampa Counseling Place.
The blind spot
You can check your Google ranking. You cannot hear what AI tells your clients.
When AI does mention a practice, it cites a source. For most therapists that source is a directory profile — which means a $30/month listing is doing the talking, in language you didn't choose.
The usual answer is anxiously googling yourself: unreliable, untracked, and silent about the AI side entirely. There has never been a calm, weekly way to listen. That's the gap.
How it works
Set it up once. Read one email a week.
Five-minute setup
Practice name, website, city, and your specialties picked from a list. We generate the search questions from there — you never write a keyword or a prompt.
We listen, every week
Your clients' questions run through connected AI providers alongside website, Business Profile, and directory baselines. Public data only - we never touch client information.
One email, one fix, every Monday
Your score and its trend, the findings with receipts, and a single fix sized in minutes. Do it yourself, or press “have us fix it” and our studio handles it.
AI assistants
Every week we ask client-style questions through the connected AI providers and record whether you come up, who comes up instead, and which sources the answer cites.
Google rankings
We prepare the local keyword set now. Measured rank tracking turns on when the licensed SERP data source is connected.
Map pack & reviews
Whether your Business Profile is found, plus the basics clients and search engines can see: rating, reviews, photos, hours, and completeness signals.
Directories
Psychology Today, TherapyDen, GoodTherapy - whether important public profiles are linked or discoverable from your website. Full consistency checks come later.
Your website
The signals machines read first: whether your city and specialty are in your titles, whether your schema exists, and whether booking is one click away.
The Monday email
The whole product fits in one email.
Sample report, fictional Tampa practice. No dashboard to learn, no login required — though one exists if you want the history.
Earshot → Dr. Elena Reyes, LMHC · Monday 7:00 am
Earshot weekly: 34 (+3) — your title fix strengthened your site signals
34▲ +3 vs last week
- AI search 10/30 ↑
- Google pending
- Business profile 11/20
- Directories 6/10
- Website 7/10 ↑
Your fix worked. The new homepage title went live Wednesday. Your website now says “couples counseling Tampa” in the title and main heading, so both people and machines get the specialty/city signal faster. AI answers lag site changes by 2–6 weeks; we’ll flag it the week they move.
AI named you twice this week (Perplexity, Gemini) — but both citations point to your Psychology Today profile, not your website. Right now, the directory is AI’s entire picture of you.
“…well-regarded options in Tampa include Bayshore Therapy Group, Marriage Solutions of Tampa, and Dr. Elena Reyes (via Psychology Today)…”
Perplexity, June 13 — “Can you recommend a couples therapist in Tampa?”
The one fix for this week · ~25 minutes, no developer needed
Your Business Profile lists one category: “Counselor”. Add “Marriage counselor” and “Psychotherapist”, set your hours, and add 6–8 office photos. Completeness is one of the public signals we can improve while measured rank tracking is being staged.
Have us fix itI’ll do it — mark done
Start with your first week free
Payment info is collected before monitoring begins. No charge until day 8.
Built for therapy practices
The promises a generic SEO tool can’t make.
We'll never tell you to solicit client reviews.
Review-begging advice is an ethics problem in your field. Our fixes work around that constraint — categories, completeness, content, structure — never through it.
Public data only. Nothing to be HIPAA-anxious about.
We monitor what anyone can see: search results, your website, your public profiles. No client data, no PHI, no EHR integrations. By design, forever.
Directional, with receipts.
AI answers vary between runs and apps, so we never claim “this is exactly what every client sees.” We show you the actual responses and track the trend, honestly.
One fix at a time.
A list of twelve problems is homework. One fix, sized in minutes, with last week's fix verified in this week's email — that's momentum.
“We built Earshot because our website clients kept asking the same question after launch: ‘is it working?’ This is the calm, honest way to know — every Monday, without the anxiety-googling.”
Charles — founder, Earshot & Credible by Design
Pricing
Less than one session, per month.
Everyone starts with one free week of scans and monitoring. Payment information is required up front, but you are not charged until day 8. There’s no free tier; cancel during the first week and you pay nothing.
First week
Free
Your first week of scans is included before billing starts. Add payment info now; we don’t charge until day 8.
- Your first visibility scan
- A full week of monitoring data
- Your first Monday email and one fix
Solo practice
Weekly monitoring
$39/month
First week free, then $39/month. Founding rate, locked while you stay. Cancel anytime.
- Client-style AI questions through connected providers
- Google keyword set prepared; rank tracking activates with licensed SERP data
- Business Profile and directory baseline checks
- The Monday email: score, findings, one fix
Group practice
$99/month
First week free, then $99/month. For practices with 2–15 clinicians or multiple locations.
- Everything in solo, plus:
- Per-clinician and per-location questions
- Expanded prompt and keyword coverage as modules mature
- One email per practice — not one per clinician
Honest answers
Questions we’d ask too.
Is this exactly what clients see in ChatGPT?
No tool can promise that — answers vary by run, account, and app, and anyone claiming otherwise is overselling. We query the same models through their official interfaces, sample multiple times, and report the trend with the actual responses attached. Directional, honestly labeled.
Do I need to configure keywords or prompts?
No. You pick your specialties from a list and tell us your city. The questions are generated from how real clients phrase searches — symptoms and situations, not clinical terms.
Can you fix what you find?
Yes. Every fix in the Monday email has a “have us fix it” option that goes to our studio — Earshot is built by Credible by Design, the team behind the websites of practices like The Sanctuary of Wellness and Tampa Counseling Place. You can also do the fixes yourself; most take under 30 minutes and we say which ones need a developer.
I barely have time for email. How much work is this?
Five minutes of setup, once. After that, the entire product is one email on Monday morning, under a minute to read, with one optional fix. There's a dashboard if you ever want history — you never have to log in.
What does it cost, and can I cancel?
Earshot is paid monitoring, not a free tier. Your first week of scans is free, but payment information is required before monitoring starts. If you don't cancel during that first week, billing begins on day 8 at $39/month for a solo practice or $99/month for a group practice. Cancel anytime from the dashboard or the email footer — no calls, no lock-in.
Find out who finds you.
Start with one free week of scans and monitoring. Add payment info before setup; billing starts on day 8 unless you cancel.
Payment info required · no charge until day 8